Terms of Service

1. Acceptance of Terms

By accessing or using FieldTrackr (“the Service”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree, do not use the Service. These Terms apply to all users, including business account owners, administrators, and team members.

2. Description of Service

FieldTrackr is a field service management platform for roofing and home service businesses. It provides tools for job tracking, customer management, team coordination, sales routing, and integrations with third-party services including Google Calendar and QuickBooks Online.

3. Accounts and Registration

You must provide accurate information when creating an account. You are responsible for maintaining the security of your credentials and for all activity under your account.

Business account owners are responsible for their team members' use of the Service. Team member accounts are tied to the business subscription and will lose access if the subscription lapses or the member is removed.

4. Subscriptions and Billing

FieldTrackr offers paid subscription plans billed monthly or annually via Stripe. Your subscription begins after onboarding and will renew automatically unless cancelled.

You may cancel at any time from your billing settings. Cancellation takes effect at the end of the current billing period — no partial refunds are issued for unused time.

We reserve the right to change pricing with 30 days' notice. Continued use after a price change constitutes acceptance of the new pricing.

5. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose
• Attempt to gain unauthorized access to any system or data
• Upload malicious code, spam, or harmful content
• Reverse engineer or copy any part of the Service
• Resell or sublicense access to the Service without written permission

6. Third-Party Integrations

The Service integrates with third-party platforms (Google, Intuit/QuickBooks, Stripe, etc.) subject to their own terms. FieldTrackr is not responsible for the availability, accuracy, or actions of third-party services. Connecting an integration is optional and can be revoked at any time.

7. Your Data

You retain ownership of all data you enter into FieldTrackr. You grant us a limited license to store and process that data solely to provide the Service. We do not sell your data. See our Privacy Policy for full details.

8. Intellectual Property

All FieldTrackr software, design, trademarks, and content are owned by FieldTrackr and protected by applicable intellectual property laws. You may not copy, modify, or distribute any part of the Service without express written consent.

9. Disclaimer of Warranties

The Service is provided “as is” and “as available” without warranties of any kind, express or implied. We do not warrant that the Service will be uninterrupted, error-free, or free of viruses or other harmful components.

10. Limitation of Liability

To the maximum extent permitted by law, FieldTrackr shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service. Our total liability shall not exceed the amount you paid us in the 12 months preceding the claim.

11. Termination

We may suspend or terminate your account for violation of these Terms, non-payment, or any reason with reasonable notice. Upon termination, your data will be retained for 90 days and then permanently deleted.

12. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes by email or in-app notice. Continued use of the Service after changes take effect constitutes acceptance.

13. Governing Law

These Terms are governed by the laws of the United States. Any disputes shall be resolved through binding arbitration, except where prohibited by law.

14. Contact

For questions about these Terms, contact us at: fieldtrackrapp74@gmail.com